Shipping policy

Last Updated: June 2026

At SelfAlign, we aim to dispatch all orders quickly and efficiently while keeping you informed throughout the process.

Order Processing

Orders are typically processed within 1–2 working days after payment has been received and confirmed.

Orders placed on weekends or public holidays will be processed on the next working day.

During busy periods, promotions, or product launches, processing times may be slightly longer.

Delivery

We currently deliver throughout the United Kingdom.

Delivery times are estimates and may vary depending on location, courier services, and seasonal demand.

Typical delivery timeframes are:

Standard Delivery: 2–5 working days
Express Delivery (where available): 1–2 working days

Delivery estimates begin once your order has been dispatched, not when it is placed.

Shipping Costs

Shipping costs are calculated at checkout and displayed before payment is completed.

From time to time, we may offer free delivery promotions which will be clearly stated on our website.

Order Tracking

Where tracking is available, tracking details will be provided once your order has been dispatched.

Please allow some time for tracking information to update after receiving your dispatch confirmation.

Delivery Delays

While we aim to meet all estimated delivery times, delays can occasionally occur due to circumstances beyond our control, including:

Courier delays
Weather conditions
Public holidays
High seasonal demand
Technical issues within delivery networks

SelfAlign cannot guarantee delivery dates and is not liable for delays caused by third-party delivery providers.

Incorrect Shipping Information

Customers are responsible for providing accurate delivery information at checkout.

If incorrect shipping details are supplied and an order cannot be delivered, additional shipping charges may apply for redelivery.

Lost or Missing Parcels

If your parcel has not arrived within the expected timeframe, please contact us at:

Email: selfalignsupport@gmail.com

We will work with the delivery provider to investigate the issue and help resolve it as quickly as possible.

Damaged Deliveries

If your order arrives damaged, please contact us within 48 hours of delivery and provide photographs of the product and packaging where possible.

We will review the issue and provide an appropriate resolution.

Contact Us

If you have any questions regarding shipping or delivery, please contact:

SelfAlign Ltd